Resend Correspondence (Credit Management Centre)

This form is where you resend debt correspondence and email covers that have already previously been sent using the Generate Correspondence command in the Credit Management Centre. This may be necessary if, for example, there was a problem with your printer during the original debt correspondence print-run, or a customer requests that a debt correspondence is resent.

Open the Sales Ledger - Credit Management form and select the Accounts tab. Then select Action - Company Debt Management - Resend Correspondence.

Box	Description
Correspondence level	Select the level of correspondence that you want to generate, up to the maximum levels defined on the Credit Management - Company Debt Management - Set Options form.
Account	Select the customer account or accounts to include in the debt correspondence re-run.
Date	Select the date that the debt correspondence was first generated. For example, if are re-sending debt correspondence that was first sent on 30 October 2014, enter that date here.
Destination	Select to include either print or email, or both. Only customers with the Correspondence and E-mail options selected in the Credit Management section of the Sales Ledger - Processing - Terms form are included in debt correspondence emails.