Sales Ledger Help
If you use debt management in Credit Management Centre, generate your debtors letters from there.
You can print debtor letters to send as reminders to your customers with overdue accounts. When debtors letters are produced a note is added to each customer's record on the Notes form.
Up to three levels of debtors letter can be generated for each customer. The level of letter generated for a customer is determined by the age of the outstanding balance and the settings under Print Debtors Letters By on the Sales - Utilities - Set Options form. The letters are defined using the 1st Debt Letter, 2nd Debt Letter and 3rd Debt Letter forms on the Sales - Utilities menu.
A letter is produced for a customer if:
The Debtor's Letter box on the Sales - Processing - Terms form is ticked.
The account balance is above the value in the Debtors Letter Minimum box on the Sales - Utilities - Set Options form.
Or the account balance is above the value in the Minimum Debt box for the customer on the Sales Processing - Terms form.