Opera Help
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Important: This is an exclusive process which will prevent you from using Opera and other linked products like Pegasus XRL. Please make sure that no one is using Opera or any other product linked to Opera.
Use the Backup command to backup your data for selected companies. The process is controlled by a wizard. As the backup takes place, a progress bar will indicate the status of the process and the message 'Backup Completed' will appear. The amount of time needed to backup the data is affected by the following:
The number of companies selected
The number of modules used in the installation
The number of records in each data table
Whether additional files are included in the backup.
Only companies that you have access to that are not being
used in Opera, Pegasus Document Management,
Pegasus Instant Messenger or Pegasus XRL are displayed
for selection.
The companies that you have access to are maintained on the System
- Maintenance - User Profiles form.
Before starting the backup, make sure you have considered the following points:
Ensure that no other users are logged in to the application.
If you are backing up any additional files, make sure no one is using the files before you start the backup.
If you are backing up SQL Server databases, ensure no one is connected to the company and Document Management database/s in Microsoft SQL Server. If you are backing up Document Management databases, no users should be connected to the 'DM' and 'DM_?' databases in Microsoft SQL Server (where ? is the company's code).
If the Backup command cannot access the SQL Server installation, the message 'Cannot connect to PDM SQL Server' is displayed. If this happens, you can log on to the SQL Server computer manually.
If the Backup command can access the SQL Server installation but there are active connections to the Document Management database/s, the message 'Other users are connected to <database name>. Skipping backup of this PDM database' is displayed.
Important: If either message is displayed, after the problem has been resolved, you need to run the backup again to include the Document Management databases and files.
Data files are stored in 'zip' format. By default, they are stored in the BACKUP sub folder of the dynamic data folder . One zip file is created per backup which can contain more than one company. The name of the zip file includes the date and the time of the backup. For example, a backup taken on 10th December, 2010 at 17:00hrs will have the filename: Backup201012101700.zip
The backup includes the files in the company's main data folder plus those in the EXPORT sub folder. The files in the other sub folders are included if the respective boxes (mentioned below) are ticked on the Backup form.
You can back up data for one or more companies. If your companies are linked a Nominal Ledger in another company (for example, company A's Sales Ledger is linked to company B's Nominal Ledger) you should also back up those companies. This will ensure that the data remains synchronised.
Some companies may not be available for backup. Their availability depends on whether they are being used in Opera, Pegasus Document Management, Pegasus Instant Messenger or Pegasus XRL, and also whether you are allowed to use them. More details ...
Important: Only additional files saved in the sub folder of the application's dynamic data folder are included in a data backup. Files saved in other folders are not included.
File Type |
Action |
---|---|
Include Portable Document Files saved in the '_PDF' sub folder of the dynamic data folder are included. |
|
Spool |
Include spool files saved in the '_SPOOL' sub folder of the dynamic data folder are included. |
Include emails saved in the '_MAIL' sub folder of the dynamic data folder are included. |
|
PDM |
Pegasus Document Management uses these SQL Server databases to store data:
The actual document images are stored beneath the '_DOCUMENTS' subfolder of the 'Data' folder. The images are held in an encrypted format in files suffixed with 'WEI'. If the PDM box is ticked, the backup includes the contents of the '_DOCUMENTS' folder as well as backing up the SQL Server databases mentioned above. |
SPM |
Include files saved using Sales Pipeline Management in the '_SPREADSHEET', '_MAILMERGE', and '_LETTERTEMPLATE' sub folders:
|
Export |
Include export files stored in the '_EXPORT' folder. This folder is used for storing Microsoft Excel files and for reports saved using the Nominal Ledger - Matrix Reports command. |
You
can change the name of the backup file in Windows Explorer after it is
created. However, do not change the length of the file name to more than
twenty one characters. If you do you will not be able to restore the backup.